Frequently Asked Questions

FAQs

When you have questions about restoration and construction, Landmark Construction & Emergency Services has the answers. Our FAQ page provides valuable information about our services, response times, insurance claims, and more. Whether you’re dealing with water damage, fire restoration, or general construction needs, we’re here to guide you every step of the way. Explore our frequently asked questions to get the details you need to make informed decisions. If you don’t find what you’re looking for, feel free to contact our team for expert assistance.

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  1. What services do you provide?

We provide various services such as :

  • Water Damage Restoration
  • Water Mitigation
  • Flood Damage Restoration
  • Fire Damage Restoration
  • Mold Removal
  • Commercial Construction
  • Residential Construction
  • Fire and Smoke Damage Restoration
  • Emergency Response Program
  • Roof Damage Repair and Replacement

2. Is your Water Damage Restoration Company certified?

The IICRC closely monitors our practices, and keeps us up to code for all of your Water Damage Restoration needs.

3. Do you offer 24/7 emergency water damage restoration services?

Yes, Landmark Construction & Emergency Services offers 24/7 emergency water damage restoration in Memphis and surrounding areas. Our rapid response helps prevent further issues and lowers the risk of mold growth. Whether you’re dealing with flooding, a burst pipe or a plumbing issue, our IICRC-certified professionals are prepared to respond quickly, minimize damage, and start the restoration process immediately.

4. How much does water damage restoration cost?

We provide free inspections followed by a detailed estimate, tailored to your specific situation. The cost of water damage restoration varies depending on factors such as the extent of the damage, the size of the affected area, and the type of water involved (clean, gray, or black water). Costs can range from a few hundred to several thousand dollars.

5. What steps are involved in the water damage restoration process?

The restoration process typically includes:

  • Assessment & Inspection – Evaluating the extent of the damage and creating a restoration plan.
  • Water Removal – Extracting standing water with specialized equipment.
  • Drying & Dehumidification – Using air movers and dehumidifiers to remove moisture.
  • Cleaning & Sanitization – Treating affected areas to prevent mold and bacteria growth.
  • Repairs & Restoration – Restoring damaged structures, flooring, and walls to their original condition.

6. What is the typical timeframe for water damage restoration?

The restoration timeline depends on the severity of the water damage. Minor cases may take a few days to dry, while more extensive damage can take several weeks for complete restoration. We work efficiently to restore your property as quickly as possible while preventing further issues like mold growth.

7. Is it safe to remove mold yourself?

If you see or smell mold, it is best to hire a mold remediation company to prevent the situation from getting worse. Black mold can spread if not dealt with properly, so it is best to contact a restoration company like Landmark Construction in Memphis, TN to help.

8. How soon can mold start growing after water damage?

Mold can begin to grow within 24 to 48 hours of water exposure if moisture is not properly removed. To prevent mold growth, it’s crucial to start the drying and dehumidification process immediately. Our team uses advanced drying techniques and antimicrobial treatments to help eliminate mold risks.

9. What areas around Memphis does Landmark Construction & Emergency Services serve?

We have a wide service area and are licensed in Tennessee, Mississippi, and Arkansas. Some of the surrounding cities we service include Bartlett, Arlington, Collierville, Cordova, Lakeland, Germantown, and East Memphis in Tennessee, as well as Senatobia, Horn Lake, Southaven, and  Olive Branch in Mississippi.

10. What happens to my furniture, belongings, and personal items?

Whenever possible, we take steps to salvage and restore your belongings. Items that can be saved will be dried, cleaned, and disinfected. If certain items are beyond repair, we document them for insurance claims. We also offer content pack-out services for items that need to be stored during the restoration process.

11. Are most construction & emergency service companies licensed and bonded for my insurance claim?

For emergency construction services, especially with fire, water, or mold restoration, Landmark Construction & Emergency Services works with all major insurance carriers and providers and communicates with our customers every step of the way. We are licensed in Tennessee, Mississippi & Arkansas

Landmark Construction and Emergency Services Home Restoration Contractors Memphis TN

Official Water Mitigation and Restoration Contractor of the Memphis Tigers